Quality Management System

ISO 9001
Quality Management System

High-performing businesses know that quality management is at the root of their success. ISO 9001 Quality Management System certification supports your drive to increase efficiency and exceed customer expectations.

To compete effectively and win their customers’ loyalty, companies need to deliver products and services of consistent quality. This demands a rigorous approach to quality management.

The purpose of the ISO 9001 certification process is to help you develop a robust Quality Management System (QMS) that drives continual improvement. ISO quality standards are globally recognised and trusted. The ISO 9001 standard offers flexibility, enabling you to design your own Quality Management System around your specific products, customer needs and risks. As such, it acts as an essential building block for any company looking to improve risk and quality management. ISO 9001 certification by Bureau Veritas demonstrates a commitment to quality and customer excellence.

KEY BENEFITS

  • IMPROVE CUSTOMER SATISFACTION

    thanks to a relentless focus on quality objectives

  • BOOST ORGANISATIONAL EFFICIENCY

    by aligning your quality management and core business processes

  • ACHIEVE CONTINUAL IMPROVEMENT

    thanks to annual audits that enable you to address non-conformities

  • MANAGE RISK EFFECTIVELY

    by cultivating risk-based thinking throughout your organisation

  • EMPOWER YOUR EMPLOYEES

    by actively involving them in improving quality management

  • SEAL YOUR REPUTATION FOR QUALITY

    management with internationally-recognised certification from Bureau Veritas

ISO 9001, a comprehensive approach to quality management

The ISO 9001 standard can be used by any organisation, regardless of its size, type or the products or services it provides. An ISO 9001 Quality Management System is led by senior managers and based on detailed analysis of the organisation’s context, strengths and weaknesses. Use of the Plan-Do-Check-Act cycle, supported by annual audits, enables you to identify non-conformities and achieve continual improvement in quality.

Target customer satisfaction with certification to ISO 9001

ISO 9001 compliance involves devising then following a management system uniquely suited to your customers’ needs. ISO 9001 audits enable you to improve customer satisfaction by regularly identifying improvements to your processes.

Drive efficiency while improving risk management

Audits of your Quality Management System enable you to identify improvements to processes. These aim to drive efficiency without increasing risk, thanks to ISO 9001 certification requirements that focus on risk management. The certification standard can be used to increase employees’ awareness of risk, and help create a culture of prevention and risk management.

High-Level Structure creates synergy with other standards

ISO 9001 certification requirements follow the same High-Level Structure as other ISO management system standards, streamlining the implementation of several certification standards simultaneously. It also aligns with existing certification standards such as the International Labour organisation OSH Guidelines and ILO International Labour Standards and Conventions.

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