Sydney Trains: Top Care for Our Assets with Bureau Veritas
With $40 billion of tracks, tunnels, bridges and other assets, Sydney Trains is one of Australia’s most asset-intensive organisations and we’ve just received Australian-first recognition for the way we manage them.
It’s taken two years of hard work, but the agency has become the first Australian public sector organisation and the first Australian rail organisation (under JAS-ANZ scheme) to achieve the prestigious ISO 55001 and ISO 9001 integrated recertification – the highest standard for excellence in the management of assets. ISO certification is only granted after third-party verification that an organisation is achieving specified standards.
“It’s a great milestone for Sydney Trains,” said Stewart Mills, Executive Director Engineering and Maintenance Directorate. “As an agency we like to lead the way and ISO recertification is proof that we are leading the way in asset management and better able to deliver reliable services to our customers.”
Independent certification body Bureau Veritas, which carried out the business audit for recertification, acknowledged the significant work undertaken to ensure Sydney Trains met the standards of recertification and said our progress was impressive.
It follows Sydney Trains’ recent award wins at the Asset Management Council Awards, where we received two of the five awards. Bureau Veritas Lead Auditor David Daines says this is proof of Sydney Trains’ success in the management of its assets.
“Sydney Trains cleaned out the AM Council Awards and is setting a great example in the asset management world of what is possible,” says Mr Daines.
Some of the work done in the past two years to ensure recertification (ISO 55001 originally achieved in 2017) includes the development of new asset management training courses, the launch of a new easy access document platform and the full integration of the Asset Management Business System.
By working with key stakeholders across the organisation, a comprehensive action plan has also been developed to help close information gaps, reduce bottlenecks and give full visibility of the status of our assets, enabling better decision making and improved outputs. This will have benefits for all employees.
“The recertification has led to better stakeholder engagement, improved team performance and effectiveness through building competence and tapping into team capability and establishing more efficient platforms to drive further continuous improvement,” says Grant Burton, Deputy Executive Director Asset Management Division.
Among other benefits, dual-aligned certification will reduce costs for auditing, improve auditing practices, simplify the asset management business systems, and enable efficiencies through reduced duplication of documents and processes.And what does all this mean for Sydney Trains’ customers?
Ultimately, being leading asset managers and optimising our $40 billion in assets translates to increased performance in terms of reliability and punctuality, less disruption to the network and increased financial sustainability, ensuring the highest value for the community, tax payers and our customers.
What assets do we operate and maintain?
Sydney Trains operates and maintains $40 billion of assets, including 1600 kilometres track, 367 stations, 4,100 signals, 1,201 bridges, 1,577 kilometres of overhead wiring, 102 substations and 93 tunnels.
What is dual aligned certification?
Dual aligned certification means we now manage both ISO certifications under one program rather than two separate programs and certification is supported by an integrated asset management business system. Dual aligned certification provides benefits such as reduced costs for auditing, improved auditing practices, simplified Asset Management Business Systems, business efficiencies through reduced duplication of documents and processes.