Bureau Veritas certifies Connect Staffing Group to Four International ISO Standards

Bureau Veritas is proud to congratulate Connect Staffing Group on achieving certification to ISO 9001, ISO 14001, ISO 45001 and ISO 27001 — a landmark accomplishment that positions the organisation as the only nursing agency in Australia to hold all four standards.

Operating in a sector where safety, governance, and service reliability are critical, Connect Staffing Group recognised the importance of strengthening its management systems to meet rising regulatory expectations and workforce demands.

Through the development and integration of a comprehensive management framework, the organisation has demonstrated a strong commitment to quality, environmental responsibility, occupational health and safety, and information security.

"Embarking on certification across all four ISO standards simultaneously was an ambitious undertaking, and no easy feat, this was spear headed by the IMS Manager Paul Greasley within Connect Staffing Group and reflects the standards we’ve always held ourselves to, Selecting Bureau Veritas as our certification partner was a deliberate decision.

Their strong reputation across both government and non-government sectors, combined with deep technical expertise and an established presence throughout Australia and New Zealand, ensured we partnered with a certification body whose endorsement carries significant weight and credibility with our clients and stakeholders, distinguishing them from more localised auditing providers.
From the outset, Bureau Veritas brought a level of expertise and professionalism that made a genuinely complex process feel structured and achievable. 

Their auditors took the time to understand the realities of healthcare and hospitality staffing, across metro, regional, rural and remote Australia— the regulatory pressures, the workforce dynamics, the duty of care we hold to every nurse we place and every client we serve. 

They engaged closely with our leadership, clinical, OHS, operational, and IT functions, challenging us where we needed to be challenged and recognising genuine strength where we’d built it. The audit process was rigorous and uncompromising, which is exactly what we wanted.

This certification milestone represents far more than a set of credentials on a wall.  In achieving ISO 9001, ISO 14001, ISO 45001 and ISO 27001 have fundamentally strengthened how we operate across every part of the business. " - Connect Staffing Group

Congratulations to the Connect Staffing Group team on this significant milestone and their leadership within the Australian healthcare staffing sector.

Read the Case Study here